Frequently Asked Questions
Everything you need to know about your glow journey.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days. Once your order is processed, you will receive a tracking number via email to monitor your delivery status.
What is your return policy for skincare products?
We offer a 30-day return policy on most items. If you are not satisfied with your purchase, please contact our support team to initiate a return or exchange for store credit.
Are Heyday Skincare products cruelty-free?
Yes, we are committed to ethical beauty. All of our products are 100% cruelty-free and are never tested on animals at any stage of production.
Can I change or cancel my order after it has been placed?
We process orders quickly to ensure fast delivery. You can change or cancel your order within 60 minutes of placement by reaching out to our customer service team.
Do you offer international shipping?
Currently, we ship to the United States and Canada. We are working hard to expand our shipping capabilities to more countries in the near future.
How do I know which products are right for my skin type?
Each product page includes a 'Skin Type' guide. You can also take our online Skin Quiz or book a virtual consultation with one of our licensed estheticians.